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Home of all Wester's Custom Performance Tunes FACT: a Customized ECU or PCM with OUR performance calibration is the MOST AFFORDABLE and usually the ONLY way to increase the performance level of your gasoline or diesel engine. We've spent considerable time developing high mileage performance calibrations for your Chevrolet, GM, Ford, Dodge, and Import cars and trucks. SuperFlow AutoDyn 30 1800 HP Dyno Performance Chip Programming ECU Performance Programming EDGE SimuTech ECM / PCM Diagnostics Performance Automotive Electronics ECU Reverse Engineering via RaceLogic Emulator Automotive Performance Milling / Lathe / Welding Automotive PCM and Electronics Repairs ASNU Electronic Injector Flow Bench SUN 450 Diagnostic System Electronic Cam Shaft Verification Bench SuperFlow SF600 Flow Bench - Electronic Valve Spring Analysis

Contact Us Ways to get in touch with us: EMAILS (BEST CONTACT METHOD) : Tech Support: programmer@platinum.ca Shipping Inquiries: westersorders@gmail.com CONTACT US FORM: To the right, you will see the form to fill out and once you hit submit, it'll be sent to our inbox. Please allow 1-2 business days for a response (longer around stat holiday times). BUSINESS HOURS: Mon - Fri: 8 am - 5 pm MST Closed all Canadian Stat Holidays (see list below) ADDRESS: 218 Centre Street / PO Box 159 Tilley, AB T0J 3K0 Canada Please check your Spam/Junk folders as well. Some of our emails are bouncing back due to provider security settings. Name* Email* Subject Reason for Contact* Choose Option Message* Submit ON THE MAP 218 Centre Street / Box 159 Tilley, AB T0J 3K0 Canada Getting Here New Years Day Family Day (AB) Good Friday Easter Monday Victoria Day Canada Day Heritage Day/Civic Holiday (AB) Labour Day Thanksgiving Day Remembrance Day Our Christmas Holidays We will be closed these days and some others throughout the year as things come up. We are always available via email (addresses above). Please keep in mind that replies may be limited to business hours. January 1 Third Monday in February Varies Varies Monday Preceding May 25 July 1 (or next business day) First Monday in August First Monday in September Second Monday in October November 11 Usually just before Christmas until after New Years CANADIAN STAT HOLIDAYS

Shipping IMPORTANT: REGARDING TARIFFS: Every international shipment is subject to tariff calculations, this is out of our control. These fees will be your responsibility upon arrival. If you have any questions, please contact us (tab above) and we'll do our best to help. SHIPPING TO WESTER'S GARAGE: Please follow our Shipping Instructions below to avoid any additional charges to you. If you ship incorrectly, any charges we incur will be billed back to you. Recommended Shipping Methods: Purolator, UPS, FedEx, Loomis, CanPar, DHL, CanadaPost/USPS/Postal Service ACE Courier does NOT come to us so please do not send via their services or your shipment will be delayed. Do not use "Ground" or "Standard" as extra charges will be incurred. INCLUDE WITH EVERY COMPUTER: Full Name Complete Address Phone Number (and email for shipping tracking purposes) List of Vehicle Modifications (non-stock) List of What You'd Like Done/Programmed SHIPPING FROM WESTER'S GARAGE: Most packages will be shipped via the most cost-effective courier method, usually UPS, or Purolator. These methods prove to be the more reliable option. If you'd prefer a specific shipping method, please select it at checkout or contact us . As of July 1, 2016, we no longer offer free shipping. Sorry for the inconvenience. Shipping Shipping Orders from Wester's Garage Orders are shipped via Canada Post Expedited, Canada Post XpressPost, Purolator Express, DHL Express, UPS, etc... whichever option is most economical/cost-effective. It may differ from the option at checkout. All options will have tracking numbers and we require signatures for pick up so that no packages are left at door unattended. If you prefer a specific method of shipping or you have a shipping account number, please put it in the order notes or email us immediately following placing your order. If you have a preferred method that is more costly, you will be invoiced for the balance. If you have an account number for shipping, you will be refunded the paid shipping cost. Shipping to Wester's Garage Within Canada ** DO NOT assume that we know all your details or what you want done with your ECM/PROM/Memcal/etc. We get a ton of calls and emails in a day. Provide your info with your shipment or you risk delay in return shipping. ** INCLUDE IN BOX: Vehicle Info: Vehicle Year/Make/Model/Engine Size/VIN List of Programming-Related Modifications to your vehicle (or any you're planning to do in the near future) If we've corresponded via email, include a printed copy. Contact/Billing/Shipping Info: Name, Billing Address, Shipping Address (if different), Phone Number, and Email Address for tracking information If items arrive without this information, your order may face major delays. PACK IT UP: Pack up your ECM / PROM / MEMCAL etc. with the above vehicle info included in a sturdy box making sure that it will travel safely. Sometimes packages arrived and they look a bit rough. Protect your property! SHIP IT: Choose a method to send the package to us. We receive via Loomis, Purolator, Canada Post, UPS, DHL, FedEx, etc. Make sure you are able to track your package! Most methods within Canada provide a tracking number. We will not be held responsible for lost items Ship To Address: Wester's Garage 218 Centre Street / PO Box 159 Tilley, AB T0J 3K0 403-377-2277 Shipping to Wester's Garage From Outside Canada ** DO NOT assume that we know all your details or what you want done with your ECM/PROM/Memcal/etc. We get a ton of calls and emails in a day. Provide your info with your shipment or you risk delay in return shipping. ** INCLUDE IN BOX: Vehicle Info: Vehicle Year/Make/Model/Engine Size/VIN List of Programming-Related Modifications to your vehicle (or any you're planning to do in the near future) If we've corresponded via email, include a printed copy Contact/Billing/Shipping Info: Name, Billing Address, Shipping Address (if different), Phone Number, and Email Address for tracking information If items arrive without this information, your order may face major delays! PACK IT UP: Pack up your ECM / PROM / MEMCAL etc. with the above vehicle info included in a sturdy box making sure that it will travel safely. Sometimes packages arrived and they look a bit rough. Protect your property! SHIP IT: Choose a method to send the package to us. We receive via Loomis, Purolator, USPS, UPS, DHL, FedEx, etc. Make sure you are able to track your package! Most methods provide a tracking number but be sure! We will not be held responsible for lost items. SHIPPING VIA COURIER: Do NOT Ship anything via "Ground" or "Surface". These methods will end up costing you more as we usually incur charges from the Canadian Border (Duty, Brokerage, Taxes, etc.) We bill these charges back to you and it may end up costing you more than the Air services you should have gone with in the first place. SHIPPING VIA POST OFFICE: Do NOT ship anything via "Standard" or "Non-Priority". These methods usually take 4-6 weeks and they are usually not traceable. There is a higher possibility that your computer may be lost (especially if there's no tracking number). Always check with your Post Office for the best way to ship for your area. You can also check the options online at www.usps.com. Insurance: You may insure your parcel if you'd like. All parcels are automatically insured for $100 when sending via Priority (check with your Post Office to be sure). However, if you are concerned about it being lost in the mail, you can insure the parcel for the price of replacing the ECM. Just know that if you place too high a value, we may incur charges and these will be billed back to you. See Customs Info below. CUSTOMS: US Customs Form: See example of completed form here. In the 'Detailed Description of Contents' box, write "Automotive Computer: Temporary Import for Repairs" For the 'Value', write "$15" Why? Drop it off at your local Post Office using a method described in Step 3. ** Make sure you are able to TRACK your package. We will not be held responsible for lost items! ** Ship To Address: Wester's Garage 218 Centre Street / PO Box 159 Tilley, AB T0J 3K0 403-377-2277 Returning Your Core to Wester's Garage Follow the same instructions and guidelines as above (Shipping...) ** Include a copy of your Wester's Garage invoice or enough relevant information that we can determine who is returning the Core ** You have 30 days to return your Core for a refund. If we do not receive it within 30 days, you will not receive your Core credit. US/International Customers: US Customs Form: See example of form here. In the 'Detailed Description of Contents' box, write "Canadian Goods Returning for Warranty Exchange" For the 'Value', write "$15" Why? Drop it off at your local Post Office using a method described in Step 3 of Shipping From Outside Canada Core Changes and Refunds We Charge You: For the Core when it is shipped to you If there are additional charges we incur (Customs/Duty/Brokerage) from incorrect shipping If you return a Core from a different vehicle. It will be tagged with your name and checked for functionality. For freight if you return a damaged Core We will take a photo, email it to you, and your Core will be returned to you. We do not accept damaged Cores (whether internal or external) Damaged Cores are considered to be in the following condition(s): Physical pin damage Connector damage or crushed so that the connectors can no longer provide a weather seal Non-communicating (not able to reprogram) We Refund You: If you return your Core within 30 days and it has your correct information on it. If we cannot determine who it is from, you will not receive a Core refund. Refunds will processed via the original method of payment. There will be no cash refunds. Updates: If you haven't returned a Core at all, you no longer get updates. If you've paid for your Core (non-Return or wish-to-own), you must return the Wester's Garage Performance PCM when you want an update/reburn. ** There are no refunds on Custom Performance Chips or Custom PCM/ECM's (when programmed to our specifications, not yours). Since we don't copy protect our PROM or MEMCAL, we can't stop you from copying our program. We CAN stop you from copying the program and returning it for a refund. If you build something that isn't going to work, we will advise you of the same to avoid future hassles. ** Still Need Help? Email our shipping department at westersorders@gmail.com.